Terms of Service

13 jan. 2016

Purpose of the Service

Viruses

  1. All data placed on LSP.expert are controlled in order to detect the presence of viruses known at the time of their placement. Nevertheless, LSP.expert cannot guarantee the absence of any viruses, due to the risks inherent to the use of the Internet.
  2. You must not transmit any worms or viruses or any code of a destructive nature.

Links to third party websites

Account terms

  1. Accounts created by automated methods ("bots") are not allowed and will be deleted.
  2. You must provide your full legal name, a valid email address and any other information requested by LSP.expert in relation to the Sign Up process or your account.
  3. You are responsible for maintaining the security of your account and login details. You should choose a safe password and never disclose it to anyone.
  4. You are responsible for all content posted with use of your account.
  5. Unless you object to this and effectively inform us in writing, you agree that LSP.expert, in its sole discretion, may use your trade names, trademarks, service marks, logos, domain names and other distinctive brand features in presentations, marketing materials, customer lists, financial reports and website listings (including links to your website) for the purpose of advertising or publicizing your use of the LSP.expert Service.

Cancellation and termination

  1. You can cancel your account at any time.
  2. LSP.expert, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other LSP.expert service, for any reason at any time. In case of termination all content associated with the account will be deleted. Nevertheless, LSP.expert shall keep records of the account information, for its own use and for administration purposes only.
  3. In particular, LSP.expert reserves the right to suspend or terminate your account if your account's bandwidth usage or server resource consumption significantly exceeds the average bandwidth usage or server resource consumption as determined solely by LSP.expert.

Modifications to the Service

  1. LSP.expert reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  2. LSP.expert may review and change prices and service plans at any time if needed. You will be notified of such changes by email.
  3. LSP.expert shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Payments and refunds policy

  1. LSP.expert only accepts payments through credit card (VISA, MasterCard and AMEX).
  2. You won't be charged during the 30 day free trial.
  3. If you do subscribe, you will be notified by email each time a payment is due. If after 6 days we have not received your payment, your account will be suspended and you won't be able to access LSP.expert as long as your invoice is not settled.
  4. LSP.expert is a month-to-month, pay-as-you-go service and any refunds are given at the discretion of the management.
  5. By using the Service you agree to receive all receipts, invoices and other billing documents by electronic means only. Unless otherwise agreed, no paper invoices will be sent.

Service Level, availability and support

  1. LSP.expert aims to keep the service availability on at least 99.5%.
  2. LSP.expert will be performing periodic service updates, without prior notice, but they shouldn't affect Service accessibility for more than 10 minutes.
  3. In no way LSP.expert should be held liable for any service outages, access problems or data loss.
  4. In case of service outage LSP.expert will try to restore it in the shortest time possible.
  5. LSP.expert aims to provide a very high level of customer support. Most requests will be answered within one working day.
  6. LSP.expert reserve the right to answer with long delay or not to answer some of the support requests, especially if they were classified as spam either by automatic spam filter or human.

Liability

  1. Despite our best efforts we cannot guarantee that the Service will be error-free, uninterrupted, timely, secure and that the results obtained by using the Service will be accurate or reliable.
  2. Except in case of wilful misconduct, LSP.expert or its suppliers can in no event be liable for:
    —  Any damages arising out of technical difficulties on the Service, including due to viruses, system interruption, links to third party sites or third party sites linking to the site;
    —  Any damage caused to your IT infrastructure and any loss of data arising out of downloading data through the Service;
    —  Any damage resulting from interactive applications;
    —  Any loss of profit or business interruption arising out of the use or inability to use the Service, even if LSP.expert or its authorized representative has been notified orally or in writing of the possibility of such damage;
    —  Any damage resulting from the use of the Service, which is caused by a force majeure event, by acts, or by third parties which are not under LSP.expert's control;
    —  Any damage resulting from material errors in the information and data provided through the Service or originating from third parties;
    —  Any damage resulting from your improper use of the Service;
    —  Any damage resulting from your own use of the data and information provided through the Service.

Copyright and content ownership

  1. You acknowledge that the Service contains information, softwares, pictures, texts, graphics, ideas and other documents, which are protected by copyrights, database rights, trademark rights and/or other intellectual property rights, and that these rights are valid and apply to the current shapes, media and technologies, as well as to those that could be developed in the future. LSP.expert is the proprietor or licensee of all these rights and all content available on LSP.expert is protected by the applicable law.
  2. You may not duplicate, copy, or reuse any portion of the design, HTML/CSS, Javascript or any other code created by LSP.expert without express written permission from LSP.expert.
  3. You are not allowed to reverse engineer or access the Service in order to (i) build a competitive product or service, (ii) build a product using similar ideas, features or functions of the Service, or (iii) copy any ideas, features or functions of the Service.
  4. All content posted on the Service must comply with copyright law.
  5. All material you provide to the Service remains yours.
  6. LSP.expert does not pre-screen content, but reserves the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service.

Data protection

  1. Any personal data that we would collect shall be used for administration purposes only, including provision of the Service, billing, identification and authentication.
  2. We use cookies to store some visitors' preferences, gather usage statistics and record session information.
  3. All personal information we store can be viewed and updated at any time.
  4. You retain all rights to your personal data even though some of the hardware, software, storage, networking and related technology belong to third-party vendors.

General provisions

  1. By using the Service you understand that the technical processing and transmission of the Service, including your content, may be transferred unencrypted and involve transmissions over various networks.
  2. If any of the provisions of these Terms of Service was to be declared illegal, null or inapplicable for any reason whatsoever, this shall not affect the remaining provisions of the Terms of Service, which will remain in full force and effect.
  3. Any claim relating to LSP.expert or the Service shall be governed by the Belgian law and subject to the exclusive jurisdiction of the Brussels courts.
  4. Any questions about the current Terms of Service should be addressed to support@lsp.expert.
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